Why Choose Us
Workmanship
The quality of the workmanship we provide is important to us, and as such we guarantee most of our jobs against faulty workmanship for 12 months. However, due to the nature of certain repairs, such as drain blockages we are unable to provide the 12-month labour guarantee. This will be clearly marked on your invoice.
If you have any questions, please contact our friendly call centre team who will be happy to assist you in any way possible.
Materials
The materials and parts supplied by Spinners will be covered by a manufacturers guarantee or warranty. This usually guarantees replacement or repair of faulty goods within a fixed period of time, which is usually 12 months.
Guarantees are legally enforceable, and details on how to make a claim should be included clearly. This is in addition to your rights as a buyer, which should be made clear in the guarantee.
Hot Water Systems
When it comes to selecting a Hot Water Systems, the team at Spinners recommend a leading brand to keep your Hot Water supply hot longer. These brands are reliable, long term reliable and we offer exclusive warranties up to 12 years.
Customer service is our priority and our team will take care of all the complicated bits, such as registering the warranty, providing aftercare, annual servicing and gas safety testing. In the event you experience problems with your boiler product within warranty, you will need to liaise directly with the boiler manufacturer.
